Motel One Newcastle
One hotel in Newcastle
What our guests say
Very good
Overall rating from 3,285 ratings
Friendliness 9.4 of 10
Cleanliness 9 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 9.6 of 10
Room 8.3 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
Wonderful stay in the centre of Newcastle. Excellent reception, all staff warm and professional. Room, small, but very well designed and didn't feel cramped. The well thought out choice of pillows made a difference!
Great location. Value for money
Great hotel, fab facilities. Could benefit from better glazed windows to keep noise down at night.
Another great stay - thanks. Just to let you know the toilet seat in room 1-37 needs a bit of attention. Regards, Gareth
Great stay as always, staff really welcoming - just not sure why the beds are made with the quilt only reaching two thirds of the bad, have to untuck the whole thing every time.
Staff were very friendly and helpful. Hotel clean Room check out 12 noon was great. Everything. Great would recommend hotel very close to Xmas market and station.
In the politest way, the rooms were filthy, stains everywhere, the floor, the bedding, desk, chairs- just everywhere, we were kindly offered to switch rooms, which we did, but sadly that was just worse. the only good thing was the breakfast, it’s a shame the rest of the hotel is not like the reception/ dining area. Staff were friendly and helpful.
I needed a reasonably priced hotel for an overnight stay. Reviews were very good and cost was reasonable. Online check in was a breeze. I picked up the room card from reception very quickly. Price included a freebottle of water, tea/coffe facilites in the room (which was immaculate). No complaints or issues, would highly recommend.
Terrible check-in, terrible bed
Not much to say really, easy to get to room pretty good view from top floor easy access, friendly staff
Very friendly staff helpful kind staff had the best experience and stayed its right next to the everything two there is just one thing I would change is the room was very hot and the air corn was not working well and other light fixtures in the bathroom would go on and off
I stayed here whilst away with work. It was so very much nicer than my usual travel lodge type of place. Really nice room, lovely staff, great bar and 12.00 check out. What’s not to like!!
Great hotel, lovely surroundings and atmosphere. Staff were absolutely amazing professional, helpful and friendly. Room nice also clean. Great location will definitely stay again 😀
I love Motel One. Stylish. Comfortable. Warm. Friendly. All round fabulous hotel.
Always lovely staying here Great staff. Super easy check in and out Night reception are on pint and pleasant. Location is perfect also
Lovely Stay at Motel One, Newcastle. Great location. Nice rooms, clean and quiet. Good value.
Motel One Newcastle is right in the centre of town and a perfect location for any stay. I have used it many times and always had excellent service. I asked for a quiet room and was placed sixth floor on the back of the building and I believe the staff thought here was quiet but the road at the back was noisy emptying bins a clanking metal plate cars drive over. It wasn’t quiet sadly The only other complaint I have is the awful pillows just too soft and no support
Great location very friendly staff
I have stayed several times at this hotel whenever I visit Newcastle i always try to stay here its in the perfect location lovely clean and modern, the staff are always friendly polite and accommodating, especially the the gentleman who works on the bar in the evening
Lovely hotel only give 9 as did not like the soap despisers not very good. one broken , not much hanging space.breakfast to expensive at £16 as can get a hot breakfast 2 mins away for£10 Would definitely return to motel one.
Clean, neat and comfortable. That is all anyone needs for an overnight stay and we were perfectly happy.
Great location, friendly team. Will be back.
Usual high standard but had to rate only 8 as my room was too hot despite moving the controls to 10 degrees and on full fan.
Staff were very helpful & pleasant. Hotel ideally situated in the centre with parking close by. Clean & a nice bar. Will definitely stay again.
I thought the breakfast was poor. If you didn't want bread, you were generally left with little else. Some useable oats beyond a plastic ready made cup of porridge was a bit miserable. Allowing people to make a nice oat mix alongside dried fruit, seeds and yoghurt would have been much better. It was difficult to know what they were doing there with so little to serve them with. I have a nut allergy - I generally don't need to flag it because there is sufficient choice, but your museli and granola were off limits, and as I say the porridge was poor. The only fresh fruit was just chopped apples. Reception staff were excellent: organised and welcoming. The room was fine (but if you're providing a desk in the room, provide a chair with a back please).
Friendly staff and comfortable rooms but woken through night by another rooms dog barking. Suggest you allocate an area for pets separate from those who have no pets and want a peaceful night.
I dislike the sneaky way you get your tips in the bar. I have to actively choose no tips and am not aware of giving it
Lovely hotel in a fab location to access all that Newcastle has to offer. Quick check in with friendly staff. Room very clean with comfortable bed.
This was my first experience at this beautiful hotel, and it was very quick, but the impression was wonderful. The hotel was completely comfortable, and what was even better was the excellent and helpful manner of the reception staff.
Lovely hotel, a lot nicer than I was expecting considering the name! This is certainly not a motel, quite a nice hotel. I arrived around midday exhausted from a flight and not in the best mood. There was unfortunately no room available, however, the staff were very accommodating and offered me the option of an accessible room so that I could check-in early. I came back an hour later and they had a standard room ready for me. It would be great if there was the option to book an early check-in even if it meant paying a little extra. However, this was resolved fairly quickly. The room was comfortable and well thought out, with power points in useful places and a decent full length mirror. The restaurant and bar areas downstairs looked nice, although I didn't use them. Enjoyed my stay and would definitely come back!
Friendly staff.. Nice clean room. Able to leave luggage until needed. Altogether a great stay in a great location.
This was my 8th time staying at Motel One in Newcastle, and had another very nice stay. The hotel is very conveniently located 2 minutes from Grainger St., Market St. or Grey St., and walking distance to the Monument, Central, Haymarket, etc. I dropped off my bag earlier in the day and the staff could not be more helpful with that, checking in, etc. The room, bathroom and shower were great, not too hot or too cold and comfortable. Had the nice buffet breakfast as well. Thoroughly recommended. Hopefully be back in a year or so again.
Well located with all the services you'd expect from a city centre hotel
Friendly staff, clean rooms and a comfortable bed, all in the very centre of Newcastle. Thanks
Halloween night stay. Honestly guys, I cant be anymore happy with the location, convenience, cost. Slayed
Brilliant, friendly staff on reception. Quiet hotel in the middle of the city, couldn’t be in a better place. Extremely comfy bed and pillows. Very clean. I’ve been coming here for years now and all I would say is our bedroom was starting to look tired, particularly the carpet and some of the furnishings in the foyer were too. Wouldn’t stay anywhere else in the city though!
Really friendly and helpful staff and the hotel itself is lovely and cosy. The room was very clean and adequate hanging space for clothes, no drawers but there was a shelf so foldable items could be put there. Location was amazing, very central.
Fabulous 4 night stay . Room spotless . Great location for the train station and shops . Lots of restaurants on the door step
Great spot in the centre of town
Receptionist was great, room itself was exactly what I like about Motel One - simple, clean, and sound/light proof. See you next month.
I requested a room clean, it was not cleaned or towels replenished. I spoke to reception who quickly replaced towels.
Great location, lovely staff, room was clean and comfortable - would have liked a fridge for my complimentary water but otherwise perfect!
I love staying at motel one - I have stayed frequently for years. Great hotel, super staff, always very comfortable. However more recently I have noticed some aspects of the hotel require better maintenance and it’s now a common occurrence to let the staff know on my way out that something has broken or doesn’t work in the room I was staying in. I appreciate as a building gets older and things need maintained, but I get the sense that this perhaps isn’t the priority it should be.
clean lively bedroom and dog friendly lively staff and so close to all the lively restaurants and coffee bars the motels bar is lovely too
best hotel i've staying in for years
Fabulous hotel this is our 3rd time staying here when visiting our daughter in Newcastle. Very clean and spacious rooms. Perfect location to amazing bar and restaurants, metro, shopping centre. Look forward to returning very soon. Thank you to Emanuel for a wonderful clean room. Thank you 😊
We have stayed with u several times& your rooms, service & staff are excellent. A huge Thankyou.
Chick In was easy to do online and Check Out was very straightforward. The staff were very friendly. Our room was smaller than we've been used to in Newcastle and not a lot of storage space but spotlessly clean. Nice bathroom.
I asked for the room where the windows had the view of the Tyne Bridge and a view out of the other window on the corner as per the image on booking.com. I was told that wasnt a problem and you would reserve it. Unfortunately I ended up with a room a floor lower, maybe, and one window that was frozen out so nothing was visible, and the other window we had to draw the curtain most of the time as it looked straight into other rooms and people in a lift. So the great joy of actually getting the room shown on the website, soon fell to disappointment. Staff as always are great and helpful. ☹️
Excellent first impression when entering reception, I would say it had the wao factor ,from the location to the staff and room and value for money ,could not find no problems at all, would highly recommend
Switch on. beOne.
Your benefits at a glance:
Newcastle
The gateway to Scotland
Newcastle upon Tyne, the northernmost UK city south of the border, is frequently referred to as the gateway to Scotland, but in fact has much more to offer. Our centrally-located Design Hotel makes a perfect base from which to explore the city’s fascinating history and the multifaceted contrasts between “coal and culture” that it represents. Sleep in cosy box-spring beds, start your day with a healthy, organic breakfast, and relax amongst designer furniture in our One Lounge.
Newcastle has a rich history, represented by its city walls dating back to the 13th century, the Cathedral Church of St. Nicholas, and the seven different bridges spanning the Tyne. Imposing buildings recall the former wealth of the coal industry, and the consequences of industrialisation. Today’s Newcastle is a lively city for art, architecture and night-life, and has impressively bridged the gap from the industrial to the post-industrial age. Welcome to “The Toon”!
Budget Design Hotels in Newcastle – your Motel One
Motel One close by Newcastle Central central station offers unique interiors and individually-designed rooms. Its central location and good transport links near the Theatre Royal makes this hotel ideal for business travellers. As usual in our Design Hotels, our Newcastle location welcomes visitors with free WiFi, a tasty, healthy breakfast buffet, and friendly service.
If you’re in the north of England for a short holiday, city break or weekend trip, it’s well worth visiting the Cathedral Church of St Nicholas, just a short walk away from the hotel. The distinctive tower of this Gothic basilica is a unique feature of the skyline, while its interior is dominated by the stunning sound pumped out by the magnificent organ with its 58 stops.
“Sometimes I miss my River Tyne”
The Tyne river, frequently memorialised in song, is spanned by no fewer than seven bridges. Most interesting to tourists are perhaps the Tyne Bridge completed in the first half of the 20th century, the High Level Bridge and the comparatively recent Gateshead Millennium Bridge.
Art and culture aficionados are sure to enjoy a visit to the Laing Art Gallery, whose collection includes works by Gauguin, Turner and Holman Hunt. It is only a few minutes walk away from the hotel.
In the evenings, Newcastle turns into a major party destination, with a night-life ranked alongside that of London, Las Vegas and Rio de Janeiro. Trendy bars, music venues and clubs are filled with locals and attract thousands of tourists to the city. So round off your visit to Newcastle with a fun-filled night on the tiles, then relax in the comfort of our affordable Design Hotel. Welcome to Newcastle!
